Frequently asked questions
FAQ
What is My Web Hub?
My Web Hub is a digital platform launched in 2023 that acts as a "2-1-1 for Mental Health" Online. Free, bilingual, and accessible in Quebec, this tool brings together validated resources, psychosocial services, and training in one place. Our goal is clear: to facilitate access to mental health support, without judgment, by overcoming geographical, financial, and social barriers. The founding team is made up of professionals in mental health, communications, and digital development, driven by a desire to transform access to psychological well-being on a national scale.
What types of services are offered?
We offer to develop and consolidate a free, bilingual, and accessible Canada-wide digital platform dedicated to mental health. The project aims to provide immediate and simplified access to an interactive directory of support organizations, accessible on mobile devices, scientifically validated content (guides, videos, training), and self-assessment tools for well-being.
By prioritizing the inclusion of remote or underserved populations, this initiative addresses a pressing need for mental health equity across Canada. The project will also enable ongoing measurement of social impact through analytical tools and well-being indicators.
Who can benefit from the resources?
Anyone seeking to improve or better manage their mental health can benefit from the resources offered.
How can people benefit from the services?
Individuals can benefit from My Web Hub's services by visiting the organization's website, where they can access specialized content and obtain advice from experienced professionals.
Will there be any fees for users who wish to access My Web Hub' services?
My Web Hub is a charitable organization and offers 100% free services. We do not intend to charge fees for accessing our platform. We believe that access to mental health and online support should be available to everyone.
How does My Web Hub plan to promote mental health?
My Web Hub aims to promote mental health by providing information, tools, and resources that help anyone who feels the need to manage stress, better manage their time, and improve their mental and emotional well-being.
How does My Web Hub measure the impact of its services on users' mental health?
We intend to measure the impact of our services on users' mental health by collecting testimonials, evaluations, and feedback from our users. We also intend to track our users' progress through surveys and polls in order to tailor our resources to meet their needs.
What are My Web Hub's future plans?
In the future, we plan to expand our reach by offering our services to more people, creating new training programs, and expanding our network of professionals to provide advice and resources in various fields. We are committed to helping as many people as possible improve their mental health.
Does My Web Hub offer individual support?
No, My Web Hub does not handle individual cases, but we provide information about resources that can.
How can I find mental health support services?
You can consult our resource directory to find mental health support services at the following address: https://moncarrefourweb.org/en/ressources/
Do you offer training courses on mental health?
Yes, we offer training on essential topics such as stress management and resilience building. More information is available here: https://moncarrefourweb.org/en/formations-3/
How can I access articles on mental health?
You can view the articles by visiting the dedicated section on our website at the following address: https://moncarrefourweb.org/en/articles/
How can I leave feedback on the platform?
You can leave a review by following this link: https://bit.ly/3Q8MwSW
Your feedback is valuable to us!
Where can I find out more about My Web Hub's privacy policy?
You can view our privacy policy here: https://moncarrefourweb.org/en/privacy-policy/